The advent of Spring sees a positive change to the Fontware line-up, with the arrival of market-leading Nuance scanning and workflow MFD solutions, and the departure of iXware network faxing.
The decision to lead with Nuance’s fully-featured and proven scanning solutions means that as of 1st April, Fontware no longer sells, markets or technically supports any of the iXware offerings.
Fontware’s strategy is to represent best-in-class solutions and Nuance is a high quality addition to the portfolio, reflecting the latest document workflow trends and technology developments.
Nuance is renowned for its platform stability, easy MFD integration and full-range functionality, this is backed up by a large user-base of successful installations.
Channel Partners have reported dwindling demand from customers for faxing applications. Feedback has also indicated that network fax solutions are ‘far removed from the MFD’ and can be overly complicated to sell and deploy.
The adoption of Nuance meets demand of Channel Partners for ‘customer driven’ solutions that help to lower costs and improve operational efficiency. Fontware is fully engaged in discussions with Channel Partners and would welcome the opportunity to demonstrate the full advantages of Nuance’s end-to-end solutions before considering alternative supply routes. Already well-established across EMEA, user feedback for Nuance has been overwhelmingly positive.